Why your promo code is not working — and how to fix it

You copied the code, pasted it at checkout, and nothing happened. Here are the most common reasons.

The order does not meet the conditions

Many codes need a minimum order amount or apply only to certain categories. Check the conditions in the code window and adjust your cart.

The code is for new customers

Welcome codes usually work only on the first order from a new account. If you already shop there, look for codes for existing customers.

Extra spaces

When copying by hand, it is easy to add a space before or after the code. Use the Copy button in PromoFoxx to avoid this.